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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcia S

Marcia S

January 13, 2025

1  out of  5
rating by Marcia S
"Way too expensive."
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Alice Bertha Wixson

January 8, 2025

5  out of  5
rating by Alice Bertha Wixson
"Always friendly and take care of what I need right away, no waiting!"
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Zach Payne

December 19, 2024

5  out of  5
rating by Zach Payne
"Amazing staff and service, very quick to help out. Ask for Vanessa, she's the greatest."
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Terry Madison

December 10, 2024

5  out of  5
rating by Terry Madison
"Best insurance agency I've ever worked with. I would recommend them to anyone."
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Peter Garlitz

December 10, 2024

5  out of  5
rating by Peter Garlitz
"Have always had great interactions with this agency. Professional and knowledgeable. They have always been quick to respond to my claims or inquiries. I recommend this State Farm Agency. I am happy to be their client."
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Tracy Golwitzer

November 26, 2024

5  out of  5
rating by Tracy Golwitzer
"Vanessa at State Farm in Owosso, MI is wonderful. Knowledgeable, honest and have a great personality. She gave me the information with great prices for me to have the best coverage with an affordable price. I shopped around and no one beat State Farm's price/coverage. Thanks Vanessa😊"
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Edward Merriam

November 15, 2024

1  out of  5
rating by Edward Merriam
"They were great , just priced to high, but the staff was awsome"
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Jason DeWeese

November 15, 2024

5  out of  5
rating by Jason DeWeese
"Always a great experience when dealing with them. Been a customer for about a decade."
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Brandon Mosteller

November 14, 2024

5  out of  5
rating by Brandon Mosteller
"Vanessa was hands downs one of the best agents I have ever interacted with very professional and very knowledgeable! She deserves a raise and/or a promotion!!!!"
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Jennifer Stewart

October 31, 2024

5  out of  5
rating by Jennifer Stewart
"I have been with state farm through Vanessa Mills for many years now,she's always great with any questions and getting back to me with any problems I have had."
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Mary Fuller

October 31, 2024

5  out of  5
rating by Mary Fuller
"Samantha got me great coverage for an awesome price! The friendly service and knowledgeable staff are amazing as well! Glad I chose this office 😊"
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Matt Homan

October 10, 2024

5  out of  5
rating by Matt Homan
"Vanessa was very friendly and knowledgeable about her work. Just switched and I'm now save close to $80 a month!!"
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Tyler Scott

October 7, 2024

5  out of  5
rating by Tyler Scott
"Easy to talk with and get answers to my questions"
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Kyle Kryka

October 4, 2024

5  out of  5
rating by Kyle Kryka
"Always have a good experience with everyone here. Vanessa is awesome and has worked with me on all my different types of insurance! She is quick and polite and has worked hard to help me! Thank you!"
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Sharla B.

October 4, 2024

5  out of  5
rating by Sharla B.
"Absolutely love everyone ❤️ So helpful and kind!"
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Travis Weisenburger

October 4, 2024

5  out of  5
rating by Travis Weisenburger
"I have had an amazing experience with Al Shattuck insurance. Their customer service was top-notch always friendly and helpful. They took the time to understand my needs and found me a policy that was affordable and comprehensive. I highly recommend Al Shattuck insurance to anyone, shop the policies and see if they can't get you a better deal."
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Charly Bueche

September 18, 2024

5  out of  5
rating by Charly Bueche
"answer all my questions and follow up when they say they will"
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Will Bueche

September 18, 2024

5  out of  5
rating by Will Bueche
"In time immemorial, never before has there been a group of dedicated heroes who show their customers such resplendent loyalty as the members of Al Shattuck - State Farm Insurance Agency! In the immortal words of modern day philosopher and theologian, Borat "VERY NICE!!""
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Kelsey Gardner

July 18, 2024

5  out of  5
rating by Kelsey Gardner
"Absolutely amazing place!!! The agents are so helpful and just super nice!!! If u want a great place choose this place for its people and the work they do which above and beyond. Thank u so much!!! Jen and Melanie, u are amazing!!!"
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Sheila Anderson

July 1, 2024

5  out of  5
rating by Sheila Anderson
"Vanessa from State Farm was awesome"
We responded:
"Thank you Sheila! We think Vanessa is awesome too. - Al"
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Jessica Barsenas

June 26, 2024

5  out of  5
rating by Jessica Barsenas
"Just recently switched over to State Farm but was very happy to hear someone say they wanted to work with me in order to make sure I was receiving the best and lowest rate. I enjoyed working with Vanessa, who was very informative. She made sure to listen to my needs. She was very personal and down to earth. She reassured me and helped me feel at ease during a stressful time with high rises of insurance rates with my previous insurance company."
We responded:
"Jessica, welcome to State Farm! I'm glad Vanessa has made the switch such a positive experience for you. Thank you for trusting us to handle your insurance. -Al"
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Kimberly Roland

June 24, 2024

5  out of  5
rating by Kimberly Roland
"They have been very good to me. Ive had no issues at all."
We responded:
"That's wonderful to hear Kimberly. Thank you for trusting my agency with your insurance. - Al"
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Justin Johnson

June 12, 2024

1  out of  5
rating by Justin Johnson
"Absolutely horrible customer service! My fiancé canceled her insurance on April 13 2023 when we moved her car to my policy. She was told that nothing needed to be done further and all auto payments would stop effective that day. They then proceeded to auto pay another month from her account despite the policy being canceled. We have been getting the runaround since of when a refund will be issued, and have been told for over a month that it's handled and will be issued today. I just spoke to Katelyn in the office and was told it will be processed today and may take up to 20 days to get reimbursement. Mind you this money was withdrawn after we canceled the policy on April 13th and it is now June 12th! Al shattucks office cares not about their clients at all and are just holding money that should have never been withdrawn to begin with. Thank god we didn't need to make a claim, I can only imagine what a nightmare that would be! DO NOT USE AL SHATTUCK STATE FARM !!!"
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Nicole Banner

May 31, 2024

5  out of  5
rating by Nicole Banner
"Vanessa has always tried to find me the cheapest deal but the best coverages for my vehicles. I love working with her. Her customer service is spot on and always happy to help where she can."
We responded:
"I love reading this type of feedback about my team. I appreciate you leaving us this review Nicole. - Al "
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Kimberly Toppings

May 28, 2024

5  out of  5
rating by Kimberly Toppings
"Vanessa is an AWESOME agent and I'm glad to have her helping with my insurance for my vehicles and renters."
We responded:
"I agree, Vanessa is awesome! I'm glad she's been able to help you as well. Thank you for the review Kimberly! - Al"