State Farm® Insurance Agent Al Shattuck

"Had a great experience with my auto claim. They walked me through the process and were there every step of the way. They even let me call claims in the office to help guide me and make sure I handled it correctly. Autumn, Kristy, and Kaitlin made me laugh and even helped me set up my renters insurance and gave me ideas about life insurance and retirement benefits I could be missing out on. They were amazing. 10/10 experience"

"Jessica and Hunter have been excellent in guiding me to make life changing decisions. Thank you"

"I was shopping for auto and property insurance. Vanessa did a great job answering my questions. Saved me some money too."

"Vanessa always knocks out of the park and takes care of everything that you need. Five out of five stars I always recommend"

"Jenn at State Farm is absolutely wonderful! She is so personable and truly a pleasure to work with. After being with a competitor for years and only seeing my rates go up, Jenn made switching to a new auto insurance policy easy and stress-free. It’s refreshing to work with a real, local person instead of an 800 number. She follows through on communication, explains everything clearly, and makes the whole process easy to understand. I couldn’t be happier with the experience and highly recommend Jenn!"

"I never post comments. But I have to about the State Farm Crew. They are awesome. Don't hesitate to get quotes. Jen was amazing and my husband and I appreciate it so much. Thanks again!!"

"I asked for Me Shadduck to call me reference a problem with a claim. I was told he doesn’t have voice mail and they would leave him a note to call me. I never received a phone call. I guess he is not too concerned with customer service. I will insure elsewhere and find better customer service."

"Very friendly associates and especially helpful. Answered all of my questions. Vanessa was great!"

"Vanessa is great always on top of things gets job done quickly. And as always super friendly"

"Not very happy with this office. I recently switched to State Farm and was pleasantly surprised with how easy it was to get everything set up via email. The woman I worked with was very responsive as we worked on getting the policy set up. Then I had a question about my policy and reached out, and didn't get a response. I tried again a few days later and got an auto reply that she was out of the office, so I emailed Al Shattuck directly. Also received a message that he was out of the office. It said to reach out to their office manager. I emailed the office manager and received no response. Then yesterday I received a message from someone else, reminding me to activate the part of my policy that I had the question about. I responded to the email, explaining the situation and asking for guidance, and as of close of business today I've received no response. It seems so far that they're very responsive when selling you a product but not at all helpful when you have an actual question. Disappointing. Editing two years later to add that I recently changed agents due to repeated communication issues with this office."

"No stars for State Farm, but in order to make a review I had to select at least 1. They are a joke! They screwed me on my car and my homeowners insurance! I DO NOT RECOMMOND this insurance company to my worst enemy!!!"

"Luke has been absolutely amazing from the first point of contact he was professional and presented state farm as an excellent business and wonderful insurance provider."

"Jennifer from Al’s State Farm is absolutely amazing! She’s helped my family more than ANY OTHER insurance company’s . They worked with me after my son passing away and I was out of work. She is truly amazing!"

"Never a bad experience! Jenn is absolutely wonderful!"

"Luke Lindquist at Al Shattuck State Farm is the man to talk to. He got me squared away answering all my questions and a decent rate. He was very concerned about our situation and wanted to make things right. I will go to him every time I call."

"Always polite. No problems calling to make a payment."

"Great! Luke was friendly easy to talk to. He followed up and helped get me what I needed"

"I wrecked my car and they helped me so much through that whole process and it is a process, but they’ve made everything doable. They valued me. They talked to me. I never felt like I was being ignored. It was a five star experience with everybody that helped me through the process. Nobody wants to wreck their car. There’s somebody to help if it happens"

"Great insurance and great company all together"

"The staff is always polite and knowledgeable."

"This agency is a clown show. I just received a letter from them threatening to end my vehicle coverage because I haven't verified the driving status of a 13 year old child. If you cant figure that out on your own we cant do business. I have never received more threats to end coverage in my 30 years of buying insurance. I should have dropped you when you claimed I never gave you information for boat insurance even though I had a text message verifying the info with your people. Then add on the giant spike in my homeowners. I'll be spending the next few days shopping for new insurance. I'm done dealing with these people. You wont have the chance to cancel my coverage"

"Great experience all around! Autumn was very knowledgeable, helpful, thorough, and pleasant to work with. I know I am in good hands at State Farm!"

"They have amazing staff that are always there to help when I need them. 10/10 recommend to anyone who is looking for some insurance!"

"Jessica and the staff are always great and ready to help out!!! I would recommend 10 out of 10!!!"

"Luke and the team have been great!"